LOCAL SHIPPING
All UAE orders are AED 60 flat rate shipping, this also includes personal delivery by myself when possible.
All UK orders are charged at a £23 flat rate shipping.
INTERNATIONAL SHIPPING
International shipping costs are calculated at checkout based on package weight and distance. Any additional border fees, duties, and handling fees are the buyer’s responsibility. Please be aware of your country’s taxes and fees applied to the purchase of international goods.
RETURNS & EXCHANGES
All original artwork and prints are final sale. While I do not accept returns, I want you to be pleased with your purchase! Please let me know if there is any way I can assist you by contacting me within 2 days of receiving your order.
The flat mailers are designed to withstand even the harshest shipping conditions. In the rare event that your print arrives damaged, please get in touch within 2 days of receiving your order. I would be more than happy to organize a replacement for you at no extra cost. To expedite the process, please include in your email an image of the damaged package, print, and certificate of authenticity, as well as the order number and I will arrange your replacement promptly.
COPYRIGHT
Copyright © Lucinda Holland
All rights to the artwork, including the right to make reproductions, are held exclusively by Lucinda Holland. These rights remain with the artist even after purchase. The collector is strictly prohibited from reproducing or distributing the artwork in any form without obtaining prior written permission from the artist.
If you have any questions, please get in touch.
PASTELS
Pastel are sprayed with 3 coats of fixative prior to framing and are packaged and wrapped very carefully. Even though extreme care is taken very small amounts of chalk dust may be evident upon unpacking, this is especially the case with unframed works. This should not affect the overall piece and must be expected.
ACRYLICS
Acrylic paintings require time to properly cure. I will not ship a painting before it’s ready for safe packaging. New releases are generally ready to ship within 1-2 weeks of purchase, while older pieces can be shipped immediately.